FAQ
If your PENNA and winsows10 have connection errors, you need to change windows10’s Bluetooth setting.
1.PENNA connected but not working
Services -> Bluetooth Support Service -> Properties -> Startup type -> Automatic -> Apply -> Restart -> Restart PC
2.PENNA stops working
Device manager -> Bluetooth's Properties -> Power Management -> Check off "Allow the computer to turn off the devices to save power"
3.Could you please erase the Bluetooth connection from your device and PENNA and re-connect it again?
Please try below step after turning off all devices' Bluetooth function.
Please erase Bluetooth record from PENNA by pressing FN+B -> C (Please check if 5LEDs turn on without blinking)
Please erase Bluetooth record from your device.
Please re-connect Bluetooth.
You can download the latest S/W from this link.
https://www.elretron.net/download
Please download S/W and install nRF Tool box application on your smartphone.
Android : https://play.google.com/store/apps/details?id=no.nordicsemi.android.nrftoolbox iOS : https://itunes.apple.com/kr/app/nrf-toolbox/id820906058?mt=8
You can upgrade PENNA via DFU function. You can see how to do it from the manual. You need to download the file on your smart phone and follow the video. https://www.youtube.com/watch?v=eOqMiJs3j3w&feature=youtu.be
If you finish S/W update, you should reset PENNA keyboard. Please try below step after turning off all devices' Bluetooth function.
Please erase Bluetooth record from PENNA by pressing FN+B -> C (Please check if 5LEDs turn on without blinking)
Please erase Bluetooth record from your device.
Please re-connect Bluetooth.